Terms of service

Welcome to LILICO Beauty Factory. By accessing or purchasing from our website, you agree to the following Terms of Service.

1. Orders & Purchases

By placing an order, you agree that all information provided, including your name, billing information, shipping address, and payment information, is accurate and complete.

We reserve the right to refuse, cancel, or limit any order at our discretion.

2. Pricing & Product Information

We make every effort to ensure that product descriptions, prices, images, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct errors and update product information at any time.

Prices are subject to change without notice.

3. Shipping & Processing

Please allow 5–10 business days for processing and shipping. Processing and shipping times may vary due to order volume, holidays, or circumstances outside of our control.

Once an order has been shipped, tracking information will be provided when available.

4. Returns & Exchanges

All sales are final. We do not accept returns or exchanges.

Please carefully review your order before completing your purchase. If you receive an incorrect, damaged, or defective item, please contact us within 48 hours of delivery with your order number and clear photos of the item.

5. Customer Responsibility

Customers are responsible for providing a correct and complete shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

6. Website Use

You agree not to misuse, copy, reproduce, modify, or distribute any content, images, logos, product information, or other materials from our website without written permission.

7. Changes to These Terms

We reserve the right to update or change these Terms of Service at any time. Any changes will be posted on this page.

8. Contact Us

If you have questions about these Terms of Service or your order, please contact us through the contact information provided on our website.

By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.